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Verify Licensing and Update Server Configuration#

Valid licensing configuration is required to run workloads and NAS services and to perform system updates. Normal licensing and updates will require connection and authentication to a VergeOS Update Server.

For Air-gap licensing/updates see: KB articles: Requesting an Airgap License for VergeOS and Updating a VergeOS System with Airgap License.

Verify Connection to a VergeOS Update Server#

  1. From the Main Dashboard, navigate to System > Updates. This will bring you to the Updates Dashboard.
  2. Click Check For Updates on the left menu.
  3. Verify a green indicator in the Status field. A failed connection will be indicated with a red status and an error message in the status field.
  4. If the status is not green:
    • click Edit Settings on the left menu.
    • Verify correct licensing User/Password. If you are unsure of your licensing credentials contact your VergeOS sales or support representative.
    • Verify Update Source
      • for home labs and POC (Not-for-resale) installations: Verge.io Trial/NFR
      • for normal production licenses: Verge.io Updates
    • Verify Internet connection from the VergeOS system.