> For the complete documentation index, see [llms.txt](https://docs.verge.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verge.io/knowledge-base/zh/troubleshooting/generating-system-diagnostics.md).

# 生成系统诊断信息

VergeOS 支持可能会要求系统管理员生成系统诊断文件，以获取平台的详细日志。诊断文件将包含系统中所有节点的详细日志，并将其打包成一个单一的压缩文件，之后可轻松自动上传给支持团队，或下载后通过电子邮件或第三方文件共享服务发送。

以下是创建并下载系统诊断文件的步骤。

1. **登录** 到 **父级/根** 环境。诊断文件需要在 **父环境**，而不是在 **租户**.
2. 从顶部菜单中，选择 \*\*系统 > **仪表板**
3. 在 **系统仪表板**，在左侧导航菜单中， **点击系统诊断**
4. 从 **系统诊断**，在左侧导航菜单中， **点击新建报告**
5. 进入 **新建系统诊断报告**后，填写 **名称**, **描述**，并 **勾选“将诊断信息发送给 VergeOS 支持**，然后点击 **提交** 底部。这将生成一个系统日志压缩文件。
6. 请等待压缩日志文件生成。状态列将显示状态为 **‘生成中"** 然后变为 **‘发送至支持’**.
7. 完成后，状态将更改为 **‘已发送至支持’**.
8. 发送完成后，您还可以将文件下载到本地计算机。

***

{% hint style="info" %}
**文档信息**

* 最后更新：2024-08-29
* vergeOS 版本：4.12.6
  {% endhint %}


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