Media Images#

January 24, 2023
in Tenant, Media Images
2 min read

Overview

Key Points

Service Providers can share files with Tenants
Files must already be uploaded to Media Images
Process is quick and uses a branch command

This article guides Service Providers through the process of sharing files, specifically media images, with their Tenants in the VergeOS system. This feature allows Tenants to access specific files within their own Media Images section.

Prerequisites

Access to the VergeOS system as a Service Provider
Files already uploaded to the vSAN
Existing Tenants in the system

Steps

Navigate to the Tenants Dashboard - From the Main Dashboard, select "Tenants" on the left menu
Access Tenant List - Select "Tenants" to view a listing of all your Tenants
Select the Desired Tenant - Double click on the Tenant you want to share files with
Access the Add File Feature - Select "Add File" in the left menu
Choose File Type - Select File Type from the dropdown list

Tip

Select "ALL" to get a listing of all files available, regardless of type. This will include .raw files (VM disk images) from the parent VDC.

Select Specific File - Choose the specific file you want to share from the dropdown list
Submit Changes - Click the submit button at the bottom of the page
Confirmation - The process is near-instant as it is done with a branch command - The file is now available to the Tenant within their own Media Images section

Troubleshooting

Common Issues

Problem: File not appearing in Tenant's Media Images section
Solution:
1. Verify that the file was successfully uploaded to Media Images
2. Check if the correct file type was selected
3. Ensure that the changes were submitted properly
Problem: Unable to select a specific file
Solution:
1. Confirm that the file exists in Media Images
2. Try selecting "ALL" in the File Type dropdown to see if the file appears

Additional Resources

Feedback

Need Help?

If you encounter any issues while sharing media images or have questions about this process, please don't hesitate to contact our support team.

Document Information

Last Updated: 2023-08-24
VergeOS Version: 4.12.6

January 23, 2023
in Media Images
2 min read

Managing Media Images

How To Create, Upload, and Manage Media Images

The Media Images section provides a central location to upload files for use in VergeOS. It supports ISOs, VM disk images, logos for custom branding, and general file sharing between sites and tenants.

How to Upload Files to Media Images

To upload a media image, ensure that the file is in one of the supported formats.

Other extensions can be uploaded to the server but may not be recognized as usable by VergeOS.

From the Main Dashboard, select Media Images from the left menu and click Upload.
You may also choose Upload from URL if you are sharing a file from another site or have a URL.

Once the file transfer completes, it will be available in the Media Images list for use.

Creating a Public Link

To create a Public Link, select a file and click Add Public Link from the left menu.

Choose the format for sharing the file:

Link Format

Anonymous (uuid): Appends the file's UUID to the end of the link.
Custom: Allows for a custom name to be used in the link.
Use file name: Appends the existing file name and extension to the link.

Expiration Type

Never Expire: The link will remain active indefinitely.
Set Date: Set a specific expiration date and time for the link.

The Public Link can be shared with other systems, for general file sharing, or with local tenants to provide access without requiring an internet download. However, sharing via this method uses network bandwidth. For a more efficient way to share files to a tenant, see the Add Media to Tenants guide.

In the Media Images section, you can also:

Manipulate Public Links
Download files
Edit file names and storage tiers
View and Remove References to files
Delete files."

Document Information

Last Updated: 2024-08-29
vergeOS Version: 4.12.6